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Dear Game Team - Please read and respond - Candy Crush Saga Connection Error on Amazon Kindle

mlhaynes02
mlhaynes02 Posts: 8

Level 2

The Candy Crush Saga error message on the kindle (attached) is a known error for over 2 months since June.


https://community.king.com/en/candy-crush-saga/discussion/341410/when-i-try-to-play-it-says-error-trying-to-connect-to-amazon-appstore


Device Type : Kindle Fire HD

System version (current): 7.5.1_user_5182520


BTW, Candy Crush Soda and Candy Crush Jelly work fine.


Do you have a fix for this issue?


Candy Crush Saga version: 1.208.0.1

Best Answer

  • Freddy_
    Freddy_ Posts: 68,477
    Answer βœ“

    @mlhaynes02 Hi and welcome,

    Unfortunately this is not something we can tell you and i think you would get the same response from customer support. All we can say is the issue is known and is being investigated and until the game studio solve the issue there is not much else that can be done. You cannot get ETA on any issue as sometimes they are complex and can take some solving

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