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How annoying it has disappeared when close to collecting the boosters. Has this happened to anyone else?
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Hi @mandrak !
This thread is from August.
For any updates and news on the current issue with the Chocolate Box, please check our support thread HERE.
any news....?????
@Crazy Cat Lad I have the Chocolate Box on my Win 10 App, but it has disappeared from my Facebook browser version ??
The Chocolate Box has not been removed.
Please make sure you have the latest update installed and then force close the app and restart the device and see if it comes back. Playing one level also may help to get some extra features active.
I hope this helps!
@Alienscar and now it is gone again. Sounds like the theory might be spot on. So discouraged.
I am glad that the Choc Box is back for everyone. Hopefully that means it was just an unannounced technical error.
Just to be clear @CEG-2 the theory about free boosters being removed is just a theory, and nothing has been proven. I think though that you are the first person to say they have bought something and had a feature returned to them.
@Alienscar thank you for the insight! That is a pretty horrible thing, taking away free boosters because I purchased something to get past a level (5467) I had been stuck on forever!!! BUT, I just checked, and the chocolate box is back. Thanks again!
Chocolate box is back - thank you!
Hi @CEG-2 seeing as you spent money on your game, and you aren't happy with the result you might like to try contacting King Support to see if they will give you a refund.
Also note that your Chocolate Box disappearing might be related to you spending money. There is a theory on this forum that if you spend any money on the game then all means of getting free boosters are removed from your game.
Mine has also disappeared yet again. It happened the night before last…what makes me REALLY ANGRY is that I spent money to get the fish needed to complete. I am LIVID!
My chocolate box disappeared yesterday, but this afternoon it came back, along with the win streak necklace, which had been gone for a couple of weeks. Maybe it was some kind of tech issue.
Hi @Karen123 earlier this month a few people mentioned that they had lost their Chocolate Boxes and it turned out to be a technical issue.
@Crazy Cat Lad had this to say
So I would guess that the Box isn't having another update, but is instead still having technical issues.
Hi @Alienscar
I had the chocolate box in your screenshot, maybe it is getting another update…?
On a different note the levels are getting harder and we have fewer moves to do it. Could do with the extra boosters from the chocolate box. Here’s hoping it returns soon.
mine too also gone...
Missing 😢
Yeah I had the new one for a long time @Alienscar And you’re right, before the new chocolate box came, the old one disappeared for some time. Well I’ll see if it returns. Do hope so, because I’ve lost all extra things in the game. (For a long time ago I lost Episode Race, never had the necklace etc…) So yeah that’s a bummer 🤷♀️
Hello @Karen123 and @Yosca did your chocolate box look like the one in my screenshot? If it didn't then this means that you still had the old Chocolate Box. If you still had the old Box then the fact yours has just disappeared may mean that you are just about to receive the new one. Keep playing and make sure your app is up to date.
Hi @Karen123 After the update, my chocolate box also disappeared 😕 and I was in the middle of the last row to collect the rewards… bummer
Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!🎂🥳 Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242…
As we reach the end of the year, the Candy Crush Team wanted to share a small thank you with you. Every day in this community, we see your passion, your ideas, and the way you support each other. You help make this space what it is. This note below is simply a moment to look back at some of the things you were part of this…
Your 2025 Candy Crush Saga year has officially been unwrapped 🙌 Starting today, you’ll see the special Candy Unwrapped widget in your Saga map. Tap the Unwrapped widget to open your own year in review and enjoy a fun look back at the levels you crushed, the candies you matched and the little victories that made your year…
The holidays are landing in Candy Crush Saga with new looks, cosy vibes and two exciting events to keep you playing all season long. Whether you love tournaments, chasing sweet rewards or just enjoying the winter sparkle in the game… you’re in the right place. Here’s what’s coming your way this December. 🎉 Candy Unwrapped…
when I open candy crush the task bar comes up on the screen and does not go off I have to keep turning WiFi and mobile data off to play the game but when I go to the next turn the task bar comes up and does the same thing.
I accidentally deleted my Canndt crush saga, couldn’t retrieve it, downloaded a new App but now they are starting me from the beginning. Where has my record gone?
heeft iemand tips? Niet te doen dit level…
As shown in the picture, the screen gone grey and frozen when the lives are running out… no matter I restart the app or my phone.
it’s been months that my booster wheel doesn’t work. It keeps saying connection issue but my internet was fine. I could access everything in other apps. Recently, I was trying to use the gold brick to buy some boosters but it keeps loading forever and unable to show the purchase page.
