Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@chloem2108 It's really straightforward to sync your progress between Facebook, mobile and King.com, which means if you would like to switch platforms, you can easily do so without having to start the game again.
To sync your progress with King.com, please complete the following steps:
Hi and welcome to the King Community
I hope you are able to sync your FB account with King account via PC and continue playing your game as usual. Otherwise, let us know what else are missing from the steps or try again by following the steps below.
And that's it! Your progress will be synced across both your King and Facebook accounts.
Please note: your progress and Gold Bars will be synced across all accounts and all signed-in devices, but other items like Boosters are stored on your device and are not synced.
Thank you 😊
If your game was previously synced with a facebook account, it can not be synced with another facebook account.
Please start a new game and connect it to new facebook account. Then send our customer support the new ID of your game and tell them to recover your progress manually where you were playing the game. For example level 4567 or whatever.
They will manually update your game to that level.
I hope it will help!