Candy Crush Saga

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Candy Crush Saga

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Level races

my game has a glitch and I’m sure, my level races are always started with the same set of People and they are always at the finish line first . I don’t get to compete with anyone new

Those pictures were two different set of races but the same set of people and they are already at the finish line ... please help

daredcoke@gmail.com

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arwen777

@segeto you can contact support at the following link:

https://soporto.king.com/contact

You'll probably have to tell them your game ID. If you don't know what that is, read the following:

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

As for editing your message, I'm afraid you can only do it in the next 24 hours after posting it.

segeto

thwreb no edit option up there for the post and how do I contact player support

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/1843785#Comment_1843785

Welcome back to the King Community.

Please edit your post and remove personal data for your security reasons, the Community do not want personal data such as email to be published.😊

According to your screenshot, I think the Episode Race in your game is not working properly, which means there may be a technical problem with the Episode Race. However you can contact our Player Support and they will check your game account and tell you if there is any problem in your Episode Race.

Thank you!

segeto

I logged out, uninstalled and downloaded my game again. I logged back in an it’s still the same set of people that I’m given with them at the finish line.

kiara_wael

Hi and Welcome to the King Community

Please do the standard trouble shooting by log out, update your game application, restart your device and login. and please edit post. dont show your email addresses to public. Thank you .

bsabrina69

I feel your pain although I can't answer your question, but I can sympathize with you because I have the same thing going on at my games and as much as I would love to defend the games but if you ever went gambling at an actual casino well the saying goes the house always wins.

I still love these games but I just try not to pay to much attention them even though it would be sweet if we could win them. Now I've won a few of the races but i never win the side companions even though I can be in the top 5 but I come back 2 hrs later and im all the way down in last place.

Welcome! 👋

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bsabrina69

kiara_wael

Hi and Welcome to the King Community

Please do the standard trouble shooting by log out, update your game application, restart your device and login. and please edit post. dont show your email addresses to public. Thank you .

segeto

I logged out, uninstalled and downloaded my game again. I logged back in an it’s still the same set of people that I’m given with them at the finish line.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/1843785#Comment_1843785

Welcome back to the King Community.

Please edit your post and remove personal data for your security reasons, the Community do not want personal data such as email to be published.😊

Thank you!

segeto

thwreb no edit option up there for the post and how do I contact player support

arwen777

@segeto you can contact support at the following link:

https://soporto.king.com/contact

You'll probably have to tell them your game ID. If you don't know what that is, read the following:

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

As for editing your message, I'm afraid you can only do it in the next 24 hours after posting it.

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Recent Announcements

Tournament scoring reverts to -5 - (Edited by CM: Under Investigation)!
what is happening to my tournament scoring and are there any fixes
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We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…