Can not restore my account as i have forgotten my password

Hi @Sukanta_Biswas , @kiara_wael , @aijaziqbal , @bearwithme .

This is the same problem I've been trying to get you to report for two days. Many players are being affected. Please, if you could inform the Studio (I am aware that it cannot be done on weekends) and send some information about this problem here, it would be appreciated.

Many thanks