Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi,
I would like tochave my account deleted. Unfortunately, I can't find the button to send pms, so I am trying this way.
Thank you!
In the Community or King? If Community, only CM's can delete accounts.
Thanks and regards,
Havish
(stats in signature)
Hi and Welcome to the King Community
Sorry to here you want to delete your community account. If this is due to the amount of emails you are receiving please see post below for how to customize this to stop all the emails.
@azaleh if you're talking about your game account, the best thing to do is to just delete the app. Keep your acount in case you decide in the future that you want to play again. That way your progress won't get lost. Other than this you can contact customer support and they will clear your game and account but you would not be able to get them back.
Welcome to the King Community.
We're sorry to hear that you want to deactivate King Community account, but we will definitely help you. However you can tell us why you don't want our community account so we can monitor more of these in the future?
You can also let me know your problem via a personal message😊
I hope to hear from you soon and thank you in advance for your cooperation!
I still haven't figured out how to send a private message =(
I have decided to not play on my phone any more, so I won't need any support from the community, and won't be able t help others.
Thank you for the quick reply!
Hi @azaleh if you would still like to send a PM try these steps
Click on your avatar at the top right of your screen. In the screenshot below you can see my No 8 playing card avatar
After clicking on your avatar you will see the image below
Click on the envelope symbol and this takes you to your message center.
Select the edit symbol. Square shape with a pencil icon. This brings up the new message screen you can see below
Type a name in the recipient box. Type a message in the empty space below the recipients name
quote:
Please delete my account
Newbies can't do the PM thing, that's why the OP never saw the mechanism on their end; but @azaleh was correct to tag the CMs here.
Another way to expedite the process is to mention the code name FlaringCrystal120; so @azaleh, enjoy anywhere else you go on the Interwebz...
To activate on the Personal Message feature in the community, you need to reach level 2 in the Community and you can find out more HERE. You have already unlocked the personal message feature according to your current Community rank😊
However we will send your feedback to our team and your account will be deactivated soon.
Thank you!
Thank you very much for your help! I really appreciate it =)