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RE: Magic Season
Charles_Emerick
Posts: 19
Level 2
in Support
This is my second Magic Season event and I just completed level 1477 of Candy Crush Saga which got me to the next tier in this episode of Magic season. I encountered this anomaly upon reaching the second tier of this episode of Magic Season and thought it was just a one time glitch that there was no prize for reaching that tier. The first episode of Magic Season had a prize for each tier. Now reaching the 4th tier there is once again no prize for reaching this tier. See attached screen shot. Please fix the game!!! And for the love of Pete do not try to tell me it has to do with my history, cookies or the temperature in my living room because not one of those things has anything to do with your program not working the way it is supposed to. Thank you in advance and have a nice day.
PS: Replies are futile as they do nothing to fix the game. Just forward this to the devs so they can investigate and do what needs done for the game to work properly. You're welcome!
Answers
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@Charles_Emerick Hi and welcome, Will not waste my time trying to help and will pass this on to the CM and if you do not wish for replys just post in discussion forum
For any missing rewards
Please email Player Support directly from the game.
When sending an email directly from the game,
Go to the game's Start Menu, then Settings - Help Center - - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
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