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Daily Treat Machine

sabca1
sabca1 Posts: 16

Level 2
in Support

Why does it subtract days when I played at least once every day but usually twice? I was at 30 then it went down to 25 back up to 28 and yesterday it was at 6! I have tried to reach someone in support many times and just get a bot.

Answers

  • arwen777
    arwen777 Posts: 1,394

    @sabca1 it's unfortunately unclear why the machine misses days! The same thing used to happen with the daily bonus. It could be the time you log in, a new update, a one time glitch etc. What you can try is to check if your game is updated, log out and restart your device then log back in and see if this resolves your issue.

    As for support, it's always difficult to reach them! If you can't answer above the line they point out in their email, you keep getting this automated response forever! 🙄

  • kiara_wael
    kiara_wael Posts: 157,001
    https://community.king.com/en/candy-crush-saga/discussion/353663/daily-treat-machine

    Hi and Welcome to the King Community

    Please Check app update - Log out game - Restart Device - Open game and Log in.

    and If you miss a reward, please report this to our Player Support Team here

  • sabca1
    sabca1 Posts: 16

    Level 2

    I forgot to mention that I play on Facebook on my iMac. Doesn't it update automatically through the FB platform?

  • sabca1
    sabca1 Posts: 16

    Level 2

    @arwen777

    I've replied to their emails several times, and still get an automated response.

  • sabca1
    sabca1 Posts: 16

    Level 2

    Now I am really angry!! I played twice yesterday and my counter is now at Day 1!!!!!!! It is ridiculous that I can't get any support.

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    https://community.king.com/en/candy-crush-saga/discussion/comment/1873264#Comment_1873264

    Welcome back to the King Community.

    In fact what I noticed is that the Daily Treat machine is not syncing on every platform even I play the game through facebook connection. I'm at days 17 on the mobile app despite having a maximum on the Windows 10 platform.

    Screenshot_20211030_021156_3d0d14fb2ba4b1b7eb902a7d07026291.jpg
    Screenshot (142).png

    Okay, I'll let you know as soon as I get information from my team on this.

    Thank you!

  • sabca1
    sabca1 Posts: 16

    Level 2

    Well, last night my Daily Treat Machine was back down to 2 and I had played in the morning.

    I play on my Mac through FB and the treat machine used to look like the top photo from the above post (1-30 days). Last month it changed to the one on the bottom (1-6). Are these days? What do they represent?

  • ebee8472
    ebee8472 Posts: 72

    Level 3

    up until yesterday, I only saw the daily treat machine once......it hasn't popped up at all, except to tell me "if you miss any days, you miss a day".....it popped up once. playing via facebook, PC.

  • Deryck
    Deryck Posts: 1,376

    @ebee8472 The Treat Machine only gives garbage boosters now. It stopped giving the good ones (UFOs, Party Poppers, Striped Balls) months ago.

    You're not missing anything.

  • ebee8472
    ebee8472 Posts: 72

    Level 3

    wow, never got those types.....unless you spin the daily wheel.....and get the bonus type

Hey! Would you like to give us your opinion?

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