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Hello @marcusmcfartus , welcome to the King Community!
Some players continue reporting the have the same issue while any level.
I learned that these reports are being sent to the Candy Crush Saga game team through the proper channels and work is now being to game features as well as our game.
We wait patiently and hope this is a short-term issue
I will do my best to get back to you should I learn more
Thank you for your patience also