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Hi and Welcome to the King Community
Please do the standard trouble shooting by log out, update your game application, restart your device and login
How do you update the game ? I signed out. Not sure what to do next. Thanks
Might I ask if you play on more than once device? I've noticed this reward getting confused when I play on more than one device.
I play on my iPad and phone. It’s frozen on both.
Well, I hope you find this to be useful. I find that when I play on PC and phone, it gets frozen too. And then one day I will suddenly receive the reward, usually on the device I play less lol