Technical issues again?

mummy65 · November 2021

Hi, is there a technical problem again? My screen only showed number of gold bars and level. All other items are missing.

kiara_wael · November 2021

Hi and Welcome to the King Community

Which devce are you play ? meanwhile Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.

mummy65 · November 2021

I am playing on my mobile. I have tried all that you stated. But it did not help.

Previously I uninstall and reinstall again. But this will bring all my lollipops, candies, etc. to zero.

Is there a way to resolve it? Here is a screen shot of my game.

20211113_205714.jpg

Lindark · November 2021

Hi there, you provided a screenshot for Candy Crush Soda. The support forums are here:

https://community.king.com/en/candy-crush-soda-saga/categories/support-ccss

Glenn1972 · November 2021

Hi @mummy65 ,

Please note and practice caution: By uninstalling the game app will cause you to lose all stored Lives, boosters, unsaved levels, and maybe gold bars. I only uninstall as my last resort

Technical issues again?

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