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👑 King.com game not loading/ login not working

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Answers

  • ngeisler
    ngeisler Posts: 2

    Level 1

    I am still having problems with the login. Still getting the try again later. I have done everything that has been suggested.

  • dianegig
    dianegig Posts: 10

    Level 2

    Same here my problems have not been solved. I cannot sign in and I play on Microsoft app and also through chrome. Cleaned cache etc.

  • @EustatiaVye OK, thanks for the details! I will pass this on to the tech team. Please use the browser(s) that you can play on meanwhile.

    @ngeisler Could you please confirm that you play on King.com on desktop and let me know what browsers you have tried?

    @dianegig Have you tried Edge, Mozilla Firefox or Opera? Are you using a Windows 10 PC?

    Please note that this thread is about a loading issue on the King.com website and not with the game on mobile, Facebook or Windows app!

  • dianegig
    dianegig Posts: 10

    Level 2

    Hi Crazy Cat Lad. I have tried Edge, Mozilla Firefox and Window 10pc. I play it through it facebook and microsoft app on the same computer.

  • ngeisler
    ngeisler Posts: 2

    Level 1

    Sorry, I'm not playing on a desktop. I'm on my phone and iPad. Where do I get support for these?

  • EustatiaVye
    EustatiaVye Posts: 13

    Level 2

    I'm playing on a new iMac (macOS Monterey, Version 12.0.1 operating system).

    I'm able to access king.com on Firefox but not on Safari nor on Chrome. I have some heavy-duty antivirus software. Could that be a problem?

  • arterie
    arterie Posts: 16

    Level 2

    Hi @EustatiaVye - that might be a problem. I don't use any antivirus on my iMac. - I do use AdRemover for most all sites. love it. but that didn't seem to affect king.com at all. either turned on or off. My iMac is older by 4-5 years than your new one. I can access King.com on Chrome and Safari, both. Safari slighty glitchy, but hardly no probs. Have not used Firefox in ages.

  • EustatiaVye
    EustatiaVye Posts: 13

    Level 2

    Thanks, arterie. I'm happy with Firefox. It doesn't slow things down, either. I just have to switch things around. A little extra time, but it's better than nothing.

  • Shuzuko
    Shuzuko Posts: 18

    Level 2

    not loadinggg

  • EustatiaVye
    EustatiaVye Posts: 13

    Level 2

    I am sorry to hear that, Shuzuko. Do you use a Mac? If you do, you may have a newer model, as I have. You can't use Safari. Try Firefox. I have a newer Mac, and it works for me. Good luck, and Happy New Year!

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