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Hello @nfavret , welcome to the King Community!
First
If on a mobile device try with force closing the app and restarting the device and see if it gets updated and your F-5 feature is ok.
If that doesn't resolve the issue
Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.
Thank you and I hope this will resolve your F-5 issue
Let us know your results please
Kind regards
Hi! A couple people have reported this. Some features do appear glitchy at times. Also, is your team total actually the correct amount for max rewards?
Had the same issue - Help Team was very responsive
Having this problem where I cannot get F5 awards on my iPad please help