Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi @kmerrick3,
You can try to exit the app, clear cache and cookies, check to have the latest update and close the device for 1 minute and reopen
Often this little trick works otherwise, if you have spent money for the boosters, communicated with King's Player Support, they are the only ones to have all the information on your purchases and will be able to give them to you, on the other hand, if you haven't made a purchase, I'm afraid you lost the boosters. It's not recommended to keep a high level of boosters. hope you find it.
Hi and Welcome to the King Community
Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account. Please report this to our Player Support Team here