Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Transferring my progress onto a new laptop.
bisklican999
Posts: 1
Level 1
in Support
Hi there I recently had to buy a new laptop as my other one broke down irretrievably. I have been playing Candycrush for a number of years and reached level 2800 or thereabouts. Unfortunately, as I joined a long time ago I cannot remember the username or passwords I used, they are locked into my broken laptop! Also my email address has changed which also complicates things. I would dearly like to get my progress back if you can help. I think I joined through Facebook but alas, that's another thing I can't seem to transfer as everything is locked into the old device😪
Frank Barnes
0
Best Answers
-
Hi and Welcome to our Community
If you play through Facebook or king account before , your level saved , Please email Player Support Team
0 -
@bisklican999 A while ago the hard drive of a relatives PC failed. The relative in question was gutted as he had a lot of minecraft stuff that he thought he had lost forever.
By using a local PC repair company though he was able to get a new hard drive and data transferred from his old hard drive.
0
Answers
-
Hi and Welcome to our Community
If you play through Facebook or king account before , your level saved , Please email Player Support Team
0 -
@bisklican999 A while ago the hard drive of a relatives PC failed. The relative in question was gutted as he had a lot of minecraft stuff that he thought he had lost forever.
By using a local PC repair company though he was able to get a new hard drive and data transferred from his old hard drive.
0 -
I've joined before and somehow my information keeps getting lost in the system and/or the game changes and I have to start all over again.
0 -
Hi -- I have a new computer and when I downloaded Candy Crush Friends, I found myself on Level 1. How can I sync up with my current level, which is (approximately) 1668? Thanks.
0
