Nokia Windows Phone can't start Candy Crush Saga

Karin_Rathje · March 2015

After starting Candy Crush the orange screen from King appears and says "Loading...", (in german). After a view seconds it takes me back to App Menu. I can't start Candy crush. As a browser game on my laptop it works properly. What can I do?

Karin_Rathje · March 2015

Aktivierung der Werbe-ID hat das Problem tatsächlich gelöst!! Bravo!

Seems 'ad id' in the system settings can solve the issue - See more at: https://care.king.com/en/candy-crush-saga/candy-crush-won-t-load-anymore-after-an-update-today#sthash.6BJyE1Jh.dpuf

Karin_Rathje · March 2015

Aktivierung der Werbe-ID hat das Problem tatsächlich gelöst!! Bravo!

Seems 'ad id' in the system settings can solve the issue - See more at: https://care.king.com/en/candy-crush-saga/candy-crush-won-t-load-anymore-after-an-update-today#sthash.6BJyE1Jh.dpuf

Aliya1210 · March 2016

ive tried turning the advertising ID off/on and it still does the same thing.. Wont load, unless I uninstall then reinstall- but it only allows me to play that one time. If I want to play again, I hv to uninstall /reinstall... And repeat constantly basically... Ughhh

Nokia Windows Phone can't start Candy Crush Saga

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