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green candy challenge email - where is it?

Kjb1986
Kjb1986 Posts: 1

Level 1

Every response from King I'm seeing in reply to the glitch about not getting 2nd and 3rd rewards is "see email" -  what email is this referring to?  Do I need to send an email somewhere?

Answers

  • DoubleDB
    DoubleDB Posts: 10

    Level 2

    I posted same problem Sunday and heard from Mark Hawk with king care yesterday. He sent a message (looks like envelope) with details on what they needed to credit my rewards. I located the envelope at the very top of this page, just to the right of the Log Out icon. I sent the information and expect rewards will be credited before long. If you don't have envelope, perhaps send a new message or maybe give them another day to answer. Good luck.

  • Juliaralai
    Juliaralai Posts: 1

    Level 1

    I dont understand where the email is?!

  • Jhomalys_Morán
    Jhomalys_Morán Posts: 1

    Level 1

    I also didn't receive my rewards after completing the green candy challenge (which was a lot of fun btw!) Mark hawk please help! I am also using a stationary computer and do not see the envelope because I just joined! Thank you!

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi'

    We will get back to everyone who posts here on King Care about not receiving the bonus. Thanks for your patience.

  • kspinney
    kspinney Posts: 2

    Level 1

    I did not receive the bonus, either. Please help!

  • blackjackz
    blackjackz Posts: 1

    Level 1

    I also did not receive the bonus.  Thanks for the help.

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi kspinney and blackjackz,

    Please see the email with further instruction, so we manually can add the correct bonus to your game account. Thanks.

  • Kris_Flick
    Kris_Flick Posts: 6

    Level 1

    Didn't receive bonus OR help with my questions.

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Kris,

    Please see the email with further instruction, so we manually can add the correct bonus to your game account. Thanks.

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