The game keeps shutting down

Welcome to the King Community.

According to your statement, I clearly understand that your game app is crashing and this can happen for various reasons. If you are using an Android device then follow the steps below.

Go to “Settings” > Apps > Find the app that keeps crashing. Enter the information of the App, and tap on “Force Stop”. Then try to open the app again and see if it still crashes.

Let us know if you get the solution through the steps or if you are using another device.

Moreover, by following the link above you will get troubleshooting steps related to different devices through which you can get the solution.

I hope to hear from you soon😊

I'm sorry the steps I gave you weren't helpful, but I have a few more steps you can take to resolve them.😊

Android apps can build up large caches based on usage. While Android is designed to manage this on its own, sometimes clear cached data could drastically improve the performance of your phone as well as apps.

To clear app cache, go to Settings -> Storage and tap on ‘Cached data’. Tap on okay when the dialog box pops up.

Apps can sometimes crash when the storage space is not adequate. You will have to clear up your storage space by deleting unwanted apps and files. Go to Settings -> Apps to uninstall unwanted apps and games.

If the above steps are not helpful for you, you need to find the solution by reinstalling the game app. (Uninstalling the Game App will cause you to lose all stored boosters and unsaved levels)

Thank you.

Hi there, it's somewhat normal for your game to crash occassionally... However, if it is happening often then it is a problem you should look into. Cheers!

Hello @clairehilditch1

I have a question, does the crashing episode happens when you play CCS non stop and your phone almost hot to touch? If it does, maybe it is one of the reasons..

That’s what i personally encounter and i observe.

Try to have your phone a little time out.

🤗