Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Have you tested another browser? It could be a flash related issue. You can check that the browser you are using has an up to date Java etc- check it here: https://www.whatismybrowser.com
I have tried three different browsers and still no envelope to accepting lives. I have it on my iPad version but not my PC version.