iOS 14 - Profile page is blank

AndreyH · September 2021

It shows a blank page constantly. Nothing helps - restarts, log in, logout.

It looks like I have too much prize count.

Please, fix.

kiara_wael · September 2021

Hi and Welcome to the King Community

Please check this page

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-apple-device

Sukanta_Biswas · September 2021

https://community.king.com/en/candy-crush-saga/discussion/349124/ios-14-profile-page-is-blank

Welcome to the King Community.

According to your screenshot, I think it is an app error i.e. your app has been corrupted. Since you did not get the solution through the troubleshooting steps mentioned, you will probably get the solution by uninstalling and reinstalling the app.

For uninstalling the app you will lose all the stored boosters. Also you can contact our player support before uninstall the game app if they can give you some solution.

Thanks!

Chedder · January 2022

I started having the same problem. Did you ever get it fixed?

Silverwater1968 · February 2022

Same issue. I have also uninstalled and reinstalled. Did not help.

please this has been going on for months

Chedder · February 2022

Silverwater1968, mine is still not fixed and I did the same things as you. Frustrating! 🙄

Scaryboo8 · December 2022

Me too. Nothing helps. Now I don't.even get my wheel price boosters. Not the single ones the jackpot. Twice already

70garyb · January 2023

It’s been this way since day 1 on my IOS

iOS 14 - Profile page is blank

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