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Sugar Drops Reward Page Freezes

Wild_Bill_Wagner
Wild_Bill_Wagner Posts: 1

Level 1

Sugar Drops Reward Page Freezes

I reached the level to get a sugar drop rewards but when it gets after the parcel drops the claim reward button does not light and I have to exit the game and reboot my phone to get back to the game. I can then play again and collect more drops but it all just freezes up again on the reward page when the game is over.

I am using the mobile version on an iPhone 5s iOS 8.3

Answers

  • Rosie-3
    Rosie-3 Posts: 1

    Level 1

    i have the same problem on my iPad sugar drops page freezes- can not claim. Must reboot

    looking for answers

  • Boogie221
    Boogie221 Posts: 7

    Level 2

    I keep having the same problem and did report it. Initially King responded but now they only keep referring me back to this site. 

  • Craig.S
    Craig.S Posts: 5

    Level 1

    This is also a problem on Windows Phone 8.1(Lumia 635) as well. All software is up to date as of this post.

  • Craig.S
    Craig.S Posts: 5

    Level 1

    This is also a problem on Windows Phone 8.1(Lumia 635) as well. All software is up to date as of this post.

    The issue has been resolved on my Windows phone!
  • NettyPoo
    NettyPoo Posts: 1

    Level 1

    7/1/15 I have the same issue on my iPad. IOS is updated. My iPhone with the same IOS works fine. 

  • Kathy_Bonnaud
    Kathy_Bonnaud Posts: 1

    Level 1

    I have the same problem on ipad ios 8.4 and IPHONE 6+.  CCS is upgraded to  v1.56.1 and I'm at level 690.

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