Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 3
Hello,
I did the chocolate climb today and got the 30 min boosters for three different items, but when I went to play a round, only one of them was showing up. This keeps happening and I have missed out on countless boosters because of this. Today I was supposed to have the wrapped/striped candy booster, the fist booster, and the coconut wheel. The level I was doing did not have the coconut wheel option, so obviously that would not show up, but the wrapped/striped candy booster was not activated. I have had this happen with the bomb boosters in past climbs. I thought it was a mistake on my part, but I took screen shots today and it's definitely a bug. Anyone else have this happen?
Hi and Welcome to the King Community
If you miss a reward from any other feature, please report this to our Player Support Team here,
The screen shots are from all stats features and there are no rewards given from those. and Please check this page for Information
Thank you. And when I mentioned screen shots, I meant that I took a screen shot of the rewards I claimed from the Climb and then another when I entered a level as proof that that I did not get what I was supposed to get. I will contact support.
Hi anon07, don't forget to include the code when you email Player Support
Important!
Remember to type the code "CCS409" in your email.
Player Support will then be able to pick up your email quickly and get back to you.
You may get an auto reply right away, but don't worry, Player Support will get back to you as soon as they can even though you got an automatic response.