Support help, please!

kca · February 2022

Help please. I am unable to login to my account on candy crush saga on my android. I can play, but I cannot ask/give lives or participate in events.

kiara_wael · February 2022

Hi and welcome to the King Community

Please check this page , Let me know if its works

https://community.king.com/en/blog/discussion/250219/game-having-crashing-or-loading-issues

kca · February 2022

I get a connection error message to try again in a little bit. I've updated candy crush & Facebook. I am not sure if my progress is synced. I have restarted my phone several times.

kiara_wael · February 2022

https://community.king.com/en/candy-crush-saga/discussion/comment/2053891#Comment_2053891

Hi thanks for replying back . you need to reinstall the game app after uninstalling to get the solution. Uninstalling the game app will cause you to lose all stored booster and unsaved levels but your problem will be solved.

You will find more details HERE

Support help, please!

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