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Lost all my boosters

Oshra_Karo
Oshra_Karo Posts: 6

Level 2

When updating the version, all my boosters deleted. Can the support team back the boosters?

Answers

  • kiara_wael
    kiara_wael Posts: 155,397

    Hi and Welcome to the King Community

    Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.

    Please check links bellow about lose booster!


  • brandicec06
    brandicec06 Posts: 2

    Level 1

    @kiara_wael I did not reinstall the game, I am using the same device, I am connected to my same account, and I have not deleted any data, and I have lost all my boosters two days ago. And I am talking 99+ on a number of boosters, and I lost all my in game posters as well. Then I started playing again, and gained a few boosters, only for them to be deleted yesterday. What is going on?

    How does acquiring a lot of booster make them get deleted? Also, I only had a few in-game boosters like the lollipop and such, and those got deleted too, and I didn't have a lot of those.


    Thanks,

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