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How can I get my phone app up to date on Candy crush? I'm level 1143 but my phone won't go past 1115

Sheila_Stewart Posts: 4

Level 1

November 2015 in Support

How can I contact someone to help me get my phone app updated to my level in candy crush?

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  aCe Posts: 1,442

  November 2015 Answer ✓

  Yeah you will, but surely its better to have your game working and progressing. Give it a try

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  aCe Posts: 1,442

  November 2015

  I'm guessing you have tried to update via the app store? Do you have enough memory to update? Or maybe you're talking about synchronizing your levels, I'm not sure. Let me know! 

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  Sheila_Stewart Posts: 4

  Level 1

  November 2015

  If I un-install and re-install won't I lose my free lives and candy bombs?  I have done everything but that.

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  aCe Posts: 1,442

  November 2015 Answer ✓

  Yeah you will, but surely its better to have your game working and progressing. Give it a try

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  Sheila_Stewart Posts: 4

  Level 1

  November 2015

  I just did the update without un-installing and I didn't lose anything.  Thank you so much!

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