Start level already beaten

Trici1364 · March 2022

It's every time. I beat a level, get rewards. Then I leave app. When I come back it starts me on that level I already beat. It's a waste of lives and resources. Stop doing this.

kiara_wael · March 2022

Hi and Welcome to the King Community

Sorry this has happened to you but there are a few reasons that can cause this and unfortunately all you can do is replay the level again. please see post below for complete information

https://community.king.com/en/blog/kb/articles/525-i-passed-a-level-why-didnt-it-move-me-forward

Sukanta_Biswas · March 2022

https://community.king.com/en/candy-crush-saga/discussion/365181/start-level-already-beaten

Welcome to the King Community.

According to your statement, I think you are passing the level but you are closing the game app before the level is saved on the server so the level you have passed is not being saved. Even if the level target is complete, the level is not saved until you get the star with the score.

After passing any level you will have to wait a bit until the star is added to the level as shown in the screenshot above.

Thank you.

Trici1364 · March 2022

Okay. Like I said. I beat the level. Meaning I got the stars and the rewards. As I stated. This is unfair to players that I have to keep using my stuff on a level I already beat. And no I'm not spending money. That's ridiculous.

Crazy Cat Lad · March 2022

Hi @Trici1364 and welcome to our Community!

I would recommend to email our Player Support so they can take a closer look at this since it keeps happening over again in your game.

Go to the game's settings and Help Center and choose a FAQ and you'll find the 'Contact us' tab there.

Start level already beaten

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