Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
πΆοΈπ¬ Hot & Sweet right now in Candy Crush Saga!
New Year - New device? π± Check out how to sync it! Android π€ | Apple π
Start level already beaten
Answers
-
Hi and Welcome to the King Community
Sorry this has happened to you but there are a few reasons that can cause this and unfortunately all you can do is replay the level again. please see post below for complete information
1 -
Welcome to the King Community.
According to your statement, I think you are passing the level but you are closing the game app before the level is saved on the server so the level you have passed is not being saved. Even if the level target is complete, the level is not saved until you get the star with the score.
After passing any level you will have to wait a bit until the star is added to the level as shown in the screenshot above.
Thank you.
0 -
Okay. Like I said. I beat the level. Meaning I got the stars and the rewards. As I stated. This is unfair to players that I have to keep using my stuff on a level I already beat. And no I'm not spending money. That's ridiculous.
0 -
Hi @Trici1364 and welcome to our Community!
I would recommend to email our Player Support so they can take a closer look at this since it keeps happening over again in your game.
Go to the game's settings and Help Center and choose a FAQ and you'll find the 'Contact us' tab there.
0
