nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Support - Stuck or having an issue? Ask a question and get help from other players!
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Candy Corner
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.

Can't use my gold bars for 3 days now. Help.

Shelly

Want to reply?

Accepted answers

All comments

Doondie

https://community.king.com/en/candy-crush-saga/discussion/comment/2510639#Comment_2510639

Hello there, Mr/Ms Newbie,

Welcome to the community hub! 👋

You shouldn't have deleted your app data because it contains all of your game info - level progress, gold bars, boosters, lives, friends, account info. It's as if you've deleted the game.

Your levels and gold bars (and friends) are saved on the game server if you were logged into your account but boosters (and lives) are stored only locally and are gone as a result. Anyway.

What device are you using? What is your country of residence? Are you logged into your Google/Apple account on your device? Have you written to Support?

Feel free to message me on Discord (Sun#0314) or Reddit (u/Sunnysboy) if you need help with levels or feel like talking about the game.

Good luck! 👍

Duh_25

https://community.king.com/en/candy-crush-saga/discussion/comment/2103893#Comment_2103893

https://community.king.com/en/candy-crush-saga/discussion/366308/cant-use-my-gold-bars-for-3-days-now-help

Same here as well. Since I've started playing the game I can't use my gold bars. I cleared my cache and data and all my boosters I lost.

Doondie

https://community.king.com/en/candy-crush-saga/discussion/comment/2503857#Comment_2503857

Hello there, newbie,

And welcome to the forum! 🤗

When was the last time you were able to use your gold bars?
Has anything changed in your circumstances - new phone, new phone software, new Internet service provider, new country of residence, new Google/Apple account?
What device are you using to play - phone, tablet, Windows PC version, browser version?
Are you logged into your Google/Apple account on your device (easiest way to check is to go to the respective app store and see if you're logged in)?

Good luck! 😉

MwayiK

I can't use my gold bars for months now. Please help

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/366308/cant-use-my-gold-bars-for-3-days-now-help

Welcome to the King Community.

Gold bars are used through the App Store and you cannot use Goldbars unless the App Store is connected to the game server. However due to Facebook, you are facing such problems at the moment and you can find the details in the following link.

https://community.king.com/en/candy-crush-saga/discussion/366209/%EF%B8%8F-%EF%BB%BFfacebook-issue-with-purchases-game-freezing-giving-error-message

Thank you.

kiara_wael

Hi and Welcome to the King Community

Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

Tess92

https://community.king.com/en/candy-crush-saga/discussion/366308/cant-use-my-gold-bars-for-3-days-now-help

Have you tried to log out of the account? There may be problems connecting with the server