I can't get any lives that friends send me. How can I get the white envelope back?

Jgrossk@gmail.co · May 2015

I get many lives each day from friends and I have NOT been able to get them for months. I do NOT have that white envelope on the upper right side. How do I get that back?

Randle · May 2015

Hey, check if your Facebook settings are correct. Here's explained how and where you can do this

https://care.king.com/en/candy-crush-saga/ticket-request-is-not-working-from-935-to-936

ផ្កាយ_កូន_មាន់_952 · February 2016

Don't give

sbswearingen · September 2016

I still cannot see the friends gift / receive envelops or button. The "Score and Progression Synch" arrows cannot be used. It says "You have already synched your progress"

sbswearingen · September 2016

FYI - I noticed at the beginning of the game if you do NOT click to "accept" button to accept/ send the gift - the envelope (top right) will stay up there for one game - - - but if you do not use the lives (etc.) given to you, they will disappear on the PC/facebook (ugh annoying)

I can't get any lives that friends send me. How can I get the white envelope back?

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