Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello,. I recently changed my password and it seems that after that I can't login to the game.
I haven't lost my level/progress yet but when I try to connect via email I get connection error, try again in a bit. No matter how many times I tried it can't connect. This problem goes on several days now. When I try to connect via FB I get the same error (I use same email) but if I try 3-4 times it eventually connects. It shows my picture but again during the game it seems as if I am not connected. When I close the app and I open it again I am logged out.
My wife connects normally on the same network. My device is Samsung s21+.
I have tried with wifi and cellular and my device has internet. I have restarted my device and even cleared the app cache (not the data).
Also I have no friends tab during the game which is very weird
Android 12
Candy crush 1.223.1.1
One UI 4.0
Also I have no friends tab during the game which is very weird
Android 12
One UI 4.0
Candy crush 1.223.1.1
Also can't contact store
Hi and Welcome to the King Community
You need to reinstall the game app after uninstalling to get the solution. Uninstalling the game app will cause you to lose all stored booster and unsaved levels but your problem will be solved.
You will find more details HERE.
Do I also lose all my gold?