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App store not loading

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Answers

  • Jack3ie
    Jack3ie Posts: 5

    Level 2

    @matita49 check to make sure your "google play store" is not disabled. Somehow mine was and was causing the same issue. All fixed now! PS, I'm on Andriod, not iPhone. Hope this helps!

  • kiara_wael
    kiara_wael Posts: 158,219

    Hi and Welcome to the King Community

    Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

    You will find complete information HERE

  • Jmowens875
    Jmowens875 Posts: 2

    Level 1

    @chars181 how do i check if mine is disabled? Your issue looks the same as mine and other ideas havent worked. Thank you!

  • chars181
    chars181 Posts: 7

    Level 2

    Look up

    No  internet connection candy crush

    And watch videos I can't post link sorry

    It worked for me

  • Jack3ie
    Jack3ie Posts: 5

    Level 2

    @Jmowens875 I think you might of been referring to my post....go to your APPs from your settings menu, scroll down to Google Play Store and look at the bottom of the screen if it says "disabled", if so click it to enable. Again, I'm on Android (S22+), not sure if iPhone is set up differently

  • Kryzzha
    Kryzzha Posts: 1

    Level 1

    Hello. Please fix this issue. I can't access the game's store. User ID: 1507916909


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