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Why does the banner say that Candy Crush can still be played on Facebook, but the link doesn't work?
Clicking on the F to the right just brings me to a broken link. Has anyone been able to successfully play on Facebook since the game was removed from King.com?
My vision isn't good enough to play on my phone. Have tried using the app from the Microsoft Store, but I cannot make purchases there, and Player Support has been unable to help, nothing suggested works.
Thanks.
Answers
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Hi and welcome to the King Community
Candy Crush Saga still on Facebook . for Windows 10 to Microsoft Store. If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!
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Clicking the "Play Game" link on the Facebook page produces the "This page isn't available" error that I posted a screenshot of. If you have a valid link that actually works, I'd appreciate it if you'd share that. I've already contacted Player Support from the game settings in the Microsoft Store app, and they have not been able to help.
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I was able to figure it out myself. I'd tried different browsers with the same result, but when I used my second FB account, the link worked. Turns out that sometime in the past, I'd blocked the app on Facebook on my main account, so just needed to unblock it. Now, if I can just manage to figure out why purchases through the Microsoft Store won't work, I'll be a happy camper. 😁
