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Hi, I have updated my old iPad and restored to a new iPad but lost my game progress.
Geoff_Newman
Posts: 1
Level 1
in Support
On the old machine I am on level 301. Does this mean I must start again? I have logged the old iPad onto Facebook but when I open Facebook on the new iPad it still goes to level 1
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Best Answer
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Hey Geoff- If your old levels are on Facebook on your computer we should be able to restore your progress on your new iPad. Try uninstalling Candy Crush from your device, restarting and then reinstall the latest version of Candy Crush again. Once you have done this try and log into Facebook again on your new iPad hopefully you will find your levels again. Let me know how you get on :-)
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Answers
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Hey Geoff- If your old levels are on Facebook on your computer we should be able to restore your progress on your new iPad. Try uninstalling Candy Crush from your device, restarting and then reinstall the latest version of Candy Crush again. Once you have done this try and log into Facebook again on your new iPad hopefully you will find your levels again. Let me know how you get on :-)
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My progress on a new device please.. have updated my facebook registered with king care too. Still not coming up
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