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We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
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Cannot connect to Facebook, at level one, lost 90 gold bars and all boosters. Have deleted candy cru

John_Lutz
John_Lutz Posts: 1 Newbie
in Support

Lost everything after spending a fortune with you...  Not worth it!  Has been deletes

Flag · Helpful Sweet Love Haha

Answers

  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager

    Hi John,

    Checking your player account I can see you have all 1320 completed levels available as well as 97 gold bars.

    I believe you are experiencing an issue with your mobile device. Kindly get back to me if you want me to help with trouble shooting steps.

    Kind regards,

    - Mark, Team King Care

    Flag · Helpful Sweet Love Haha
  • Mark_Wilson
    Mark_Wilson Posts: 2 Newbie

    I just had the same problem. Had to uninstall and reinstall but then was back to my level but had lost all boosters and bars.

    Flag · Helpful Sweet Love Haha

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