why do the purchase is not working for days now i try to purchase and i keep saying error

lori1967 · April 2022

purchase is not working

Lindark · April 2022

Hello, the most common cause for this is because your app is not connected to the internet. Try signing in and out of your account on the app if possible.

kiara_wael · April 2022

https://community.king.com/en/candy-crush-saga/discussion/369520/why-do-the-purchase-is-not-working-for-days-now-i-try-to-purchase-and-i-keep-saying-error

Hi and Welcome to the King Community

Please check this page for informations

https://community.king.com/en/candy-crush-saga/discussion/256652/%F0%9F%9B%92-%EF%BB%BFdid-something-go-wrong-with-your-purchase

lori1967 · April 2022

https://community.king.com/en/candy-crush-saga/discussion/comment/2158632#Comment_2158632

i click on the purchase button it saying no money was taken out of your account for days now can purchase

lori1967 · April 2022

i click on the purchase button it saying no money was taken from the accout for day now i cant purchase i need help

kiara_wael · April 2022

https://community.king.com/en/candy-crush-saga/discussion/comment/2158647#Comment_2158647

Hi Thank you for replying back

Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

or Please email our Player Support so they can take a closer look at what goes wrong in your game.

If you play on mobile, please email directly from the game's settings as per the instructions on the page above.

Lindark · April 2022

Hello, the most common cause for this is because your app is not connected to the internet. Try signing in and out of your account on the app if possible.

why do the purchase is not working for days now i try to purchase and i keep saying error

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