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All of my items are gone

While I played candy crush saga last night, suddenly my phone turn off automatically... then all of my items are gone.. only I have gold bars... How can I get back my items?

Pls let me know..

Thanks

Nahyun

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I've the same issue and I lost almost 100-150 of each items

Any answer from King Team?

I'm having the same problem. It's the third time it has happened.

Accepted answers

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I'm having the same problem. It's the third time it has happened.

I've the same issue and I lost almost 100-150 of each items

Any answer from King Team?

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Recent Announcements

Booster wheel not working - Edited by CM: Working on a Fix!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
🔔 Facebook Progress Showing as Level 1 - Under Investigation!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
No option to buy extra moves or watch ads after level ends - (Edited by CM: Fixed!)
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks