Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Support - Stuck or having an issue? Ask a question and get help from other players!
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

I used my daughter's cellphone and my level changed to hers. How can I come back to mine?

Hi!

I was trying to play Candy Crush on my daughter's cellphone. I have done it before and never had problems.I logged in with my Facebook user to get to my level (963). I was logged in with my user, but it says my level is hers (1850). I looked on facebook in my computer, and I am in 1850 as well. How can I come back to 963?

Thank you in advance.

Accepted answers

All comments

Haina1

Hi Catalina- Welcome to King Care! I can understand your disappointment, let's get you and your daughter back on track so that you can both continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
Have a lovely week! :-)

I have the same promlem... i was in level 989 and now i'm in 1850.Please halp me go back.Tank you vary much

Cezdiamond

@Haina1- Not to worry :-) I will send you a private message too so that I can check your account, please click on the envelope icon in the top right hand corner of the screen.

Haina1

I have the same problem ...i was in level 989 and now i'm in level 1850. Please halp my to go back.

Thank you vary much

Cezdiamond

Hi Catalina- Welcome to King Care! I can understand your disappointment, let's get you and your daughter back on track so that you can both continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

Have a lovely week! :-)

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Cezdiamond

Have a lovely week! :-)

Haina1

I have the same problem ...i was in level 989 and now i'm in level 1850. Please halp my to go back.

Thank you vary much

Cezdiamond

@Haina1- Not to worry :-) I will send you a private message too so that I can check your account, please click on the envelope icon in the top right hand corner of the screen.

Haina1

Hi Catalina- Welcome to King Care! I can understand your disappointment, let's get you and your daughter back on track so that you can both continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
Have a lovely week! :-)

I have the same promlem... i was in level 989 and now i'm in 1850.Please halp me go back.Tank you vary much

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Recent Announcements

Booster wheel not working - Edited by CM: Working on a Fix!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
🔔 Facebook Progress Showing as Level 1 - Under Investigation!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
No option to buy extra moves or watch ads after level ends - (Edited by CM: Fixed!)
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks