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Candy Crush Saga over charging my account

Jack_Fornaciari Posts: 1

Level 1

July 2016 in Support

I just went to make a $14.99 purchase of gold bars and after confirming the purchase my itunes wallet immediately notified me that I was billed $38.71! This is NOT the first time this has happened to me. How do I get a refund!

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Answers

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  Wunderbaum Posts: 4,398

  July 2016

  Hi Jack!

  $38.71 is an odd number. I suggest you log into your iTunes account and check your purchase history.

  Also I suggest you get directly in contact with King support: https://care.king.com/en/contact

  Cheers :-)

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  TinaE Posts: 2

  Level 1

  July 2016

  I'm having the same problem. I purchase one of the packages and they charge me for the package plus the price of the same amount of gold bars. I am reporting this to Apple right now as this has happened to me at least 3 times. 

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