Candy Crush Saga

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I replaced a broken iPhone. My progress is up to date but how do I get my purchases?

My iPhone broke and I replaced it. My progress is correct thanks to my Facebook login but all the special candies I purchased or earned over time are missing. How do I get them back? I've spent quite a bit of money and don't want to lose those special candies. This is for Candy Crush Saga.

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Cezdiamond

Hi Daspiro- Thanks for posting on King Care. I am really sorry that you have lost your items. I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a sweet week!

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Cezdiamond

Have a sweet week!

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Recent Announcements

Booster wheel not working - Edited by CM: Working on a Fix!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
🔔 Facebook Progress Showing as Level 1 - Under Investigation!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
No option to buy extra moves or watch ads after level ends - (Edited by CM: Fixed!)
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks