Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Hello On my phone i'm much furder whit candy crush saga then on my pc. But it won't sync
Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!
Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress. I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)Have a lovely week!
Same here plz help
I'm having some real problems with Farm Heroes and I've posted a question about this. I've also made contact via Twitter and email and no response whatsoever. I have the red x, can no longer log in and my progress on King.com is different than that on my phone. Here's a link to my situation:
https://care.king.com/en/farm-heroes-saga/i-can-no-longer-log-into-farm-heroes-on-iphone-6-ios-dreaded-red-x-etc
What's it going to take to get some kind of a resolution? I see other people being helped but after over a week with my husband trying as well - nothing.
I'd like to proceed on my phone, make purchases, play the game as usual but I'm stuck because I can no longer log in on my phone and it shows that no connection is available (which is ridiculous because I can play other King games).
If some one have issue with sync, just go to Play Market app->My apps and Games->find Candy Crush->Update manually.
Enjoy!!!
This was in another thread:Hi guys,The sync issue has been solved.If your mobile device is set to automatically update apps then no further activities are required.If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsagaKind regards,- Mark, Team King Care- See more at: https://care.king.com/en/candy-crush-saga/facebook-sync-broken-since-last-update-how-to-get-it-fixed#sthash.cvJAlCzM.dpuf
This was in another thread:
Hi guys,
The sync issue has been solved.
If your mobile device is set to automatically update apps then no further activities are required.
If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsaga
Kind regards,
- Mark, Team King Care
- See more at: https://care.king.com/en/candy-crush-saga/facebook-sync-broken-since-last-update-how-to-get-it-fixed#sthash.cvJAlCzM.dpuf
It works for me also now, just updated the game on my phone and now i can sync.
Wow great, thanks team king...
Yay! It worked! I just updated the game on my phone and it synced to the level on my phone (which was higher than the level on my PC). Thank you!
Same problem weeks ago . And ask THREE TIMES, BUT NO ONE ANSWER...............
What the hell you solved ? We have all same probleeeeeeem
Same problem
Same problem here from more than a week. Please resolve this fast. Would like to be contacted too.
Did the problem get resolved yet?
New here? Sign in or create an account to join the fun.
Dear all, I'm facing the same issue. I already reinstalled two times candy crush as well as Facebook. Still it's not working. On my phone I was at level 1901 on my phone but on FB I got stuck at level 1895. So again I managed to complete 4 levels on my phone but I will not synchronise with FB. Hence I again reinstalled Candy crush and FB again and I am back at 1895. And still a red cross on my phone when it tries to connect to Facebook. Only a green cross in the beginning after a clean install. But after that ........the red cross again. PLEASE HELP.
Same here. Re-installing the app doesn't work.
Same problem here. But I'm worried that since this is marked as solved they are not checking it any more
I have the same problem!!!!
I have the same issue, please help!
I have the same problem. It is really frustrating as on my pc i'm stuck in level 1883 and I ws so happy i got through it on my mobile.
Same problem here! Please resolve this fast. As i like this game so much, i want it to function correctly.
same problem
Same here
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
Level 10054 is impossible to pass because the 4th required Dragon does not drop, I have used many booster and bombs and still have not cracked this level because the fourth and last required doesn't appear.
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
