Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi @Tina-42 and welcome to the King Community! 🤗
If you have had any problems with your rewards, please contact the Royalty Team directly from your account.
Log in to your Royalty account and go on "provide feedback" in the side menu (where your avatar is located). At the bottom of the page you will find the email to contact them.
Hi and Welcome to the King Community
You have to collect 100 points from the game and then you can claim the prize, Click home than you can see how many point that you collected.
It also take a few minutes for them to appear on your app. Try closing down the app and restarting it
I did get alll my points ,I had all three and collected them ,when I went back and closed the game it never gave them to me and it still hasn’t gave them to me!!!!!!
I did
Hi @Tina-42 .Thank you for the reply .
Please contact the Royalty Team directly .Log in to your Royalty account on Royalty.king.com and go to 'Provide feedback' in the side menu. You can then provide any feedback from that page, but also email any other concerns from the bottom of the page.
Welcome back 🥰
Did you get the rewards?
No and I still haven’t gotten them