Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga on Facebook won't open even with Adobe Flash Player update. Why?

I was blocked from opening Candy Crush Saga with an icon saying I needed to update my Adobe Flash Player before I could play. I updated my Flash Player with at least 3 attempts, it didn't seem too complicated. Back on Facebook I keep getting a blank King screen and no Candy Crush and an icon saying that I need to update Flash Player. I need better instruction than the King suggestions for getting Candy Crush Saga back.... Help!

Accepted answers

All comments

There are two possibilities here.

1) It's not actually Flash that's the problem in which case I recommend the troubleshooting section in the FAQs (link at the bottom of this page)

2) Flash updates are notorious at failing to properly clear the previous version. Look online for a Flash removal tool to completely clear Flash out of your system then do a clean install.

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Accepted answers

All comments

There are two possibilities here.

1) It's not actually Flash that's the problem in which case I recommend the troubleshooting section in the FAQs (link at the bottom of this page)

2) Flash updates are notorious at failing to properly clear the previous version. Look online for a Flash removal tool to completely clear Flash out of your system then do a clean install.

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Amazon ads open new pages and when I attempt to get back to the game I am flipped out of game and lose progress. Makes me never want to use Amazon!
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During gameplay, ads keep popping up and going out, and they don't even give out frisbees as gifts. They used to give frisbees, but even that's gone now. Please fix this ad bug. I couldn't finish the levels because of this game, and I lost a lot of gold – I estimate around 500 gold. How can I get that much back? I couldn't…
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Hello !! Please help me. I’ve lost all my gold, around 800 after creating an account for the first time. I got a pop up to create an account and save my progress around level 1500, so I did but then I noticed all my gold disappeared and I was left with 1 ! I’ve sent multiple support requests but I keep getting a response…

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…