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Keeping progress

wolfepackmom
wolfepackmom Posts: 1

Level 1
in Support

I am switching kindle fires and I would like to keep my game progress, especially in candy crush saga level 530.  I connected to facebook to sync it up on my new kindle and was sent back to level 1.  Can I get my progress back?

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi there-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. 

    Have a lovely week! :-)

  • Allissia_Sloane
    Allissia_Sloane Posts: 1

    Level 1

    Return to my level

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi @Allissia, I am sorry that you are experiencing a problem with your levels. I would like to check your account so I have sent you a private message. Please click on the envelope icon in the top right hand corner of the screen (next to your profile icon.)

    Thanks! 

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