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My candy crush saga and jelly games keep crashing on my iPad
Answers
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I have same issue of my candy crush and soda crush crashing! I have an I pad 2. My pet saga or any of my other games, there are no problems playing, only these two king games, but the third king game plays fine! Really frustrating, as candy crush is my favorite game, but Dragon City is going to take its place due to crashing issues! Please help!?!Hi Karen,
Thank you for sharing this here.
Can you please specify what model iPad you´re playing on?
Kindest regards,
Tony - King Care Team
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Thank you for all your comments.
Please note that iPad 1, iPad 2 and iPad Mini (1st generation) are not supported anymore as their processors are outdated by now.
I´m sorry for this inconvenience. However, it is possible that 3 or 4 years old devices (and older) start having problems with our apps as we always strive for improvement in our games and adapt our apps to new technology.
More detailed information can be found here https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash
Rest assured that you can still play our games on PC through both Facebook and King.com, and as apps on Windows 10.
Kindest regards,
Tony - King Care Team
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Crush, Soda and Jelly all crash on my iPad Mini - Model ME215LL/A, IOS 9.3.5. It just started about a month ago. Prior to totally crashing as soon as I start a game it would be sporadic within a game. Also it usually takes weeks for my games to be updated.Hi Karen,
Thank you for sharing this here.
Can you please specify what model iPad you´re playing on?
Kindest regards,
Tony - King Care Team
