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I am switching kindle fires and I would like to keep my game progress, especially in candy crush saga level 530. I connected to facebook to sync it up on my new kindle and was sent back to level 1. Can I get my progress back?
Hi @Allissia, I am sorry that you are experiencing a problem with your levels. I would like to check your account so I have sent you a private message. Please click on the envelope icon in the top right hand corner of the screen (next to your profile icon.)
Thanks!
Return to my level
Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
Have a lovely week! :-)
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
