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i emailed and got a ticket last week but no reply/help. My game opens to the orange king loading page and then closes. I was upto 1100's or 1300's in level
please help!!
Hi Jules- Please try the last step of uninstalling, if your game is saved to the Kingdom or Facebook then your progress should be saved, however if you have any problems please let me know and we will fix it for you :-)
Thanks!
Hiya! Thanks for the tips. I've done all except deleting the app and reinstalling. I'm scared to lose my ID number. Whereas last time a glitch occurred the team found my ID and starting me back where I was in both the regular game and the Odus world. What do I do then?
Hi Jules- Thanks for posting on King Care. I am sorry that you are having a problem loading your game. Please could you try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
Let me know how you get on :-)
Have a sweet weekend!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
