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When I play Candy Crush on my Kindle Fire HD 8.9 the game slows way down, freezes and shuts down sometimes. I have done all the Amazon kindle helps such as restarting and resetting back to factory settings and it still happens.
This is the version I have. I have tried all the helps from Amazon and cleared the cookies etc and it still is freezing and shutting off by itself. Any other options?
Hi Alymae!Did you install Candy Crush from the Amazon Store or from Google Play?I've seen another thread where a fellow gamer had installed from the wrong App store and it caused the same issue at you are describing.Please check if you have this version installed: https://www.amazon.com/King-Candy-Crush-Saga/dp/B00FAPF5U0/ref=sr_1_1?s=mobile-apps&ie=UTF8&qid=1475654754&sr=1-1Cheers :-)
Hi Alymae!
Did you install Candy Crush from the Amazon Store or from Google Play?
I've seen another thread where a fellow gamer had installed from the wrong App store and it caused the same issue at you are describing.
Please check if you have this version installed: https://www.amazon.com/King-Candy-Crush-Saga/dp/B00FAPF5U0/ref=sr_1_1?s=mobile-apps&ie=UTF8&qid=1475654754&sr=1-1
Cheers :-)
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
