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Hi @BigJack and welcome to our Community! 😊
Make sure you have the app updated, then try with disconnecting the game from Facebook.
Force close/ stop the app and restart the device and reconnect to your Facebook account.
Please let me know if this works commenting in the post below. ⤵️
A few days ago the pictures of most of my friends disappeard. About a third of them are still showing, so I'm puzzled as to why only some are no longer there. Is this a problem that is being dealt with?
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
