Candy Crush Saga

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Account exchange

Cristiana1980

hi, I have a problem. i was on level 1994 with a lot of boosters and messages when, I don't know how, the app synchronized with another fb account of a friend who used my ipad and used facebook on the browser (the fb app was on my account)a few days before. Now his account has my booster, and my account is still at level 1994 even if I get to 1996 and, most important, I lost all of my booster and I have no idea on how to get them back. The "wrong" account is Sam Setter, now on level 1996. Can you help me please?

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Cristiana1980

It doesn't work. The booster remained on the wrong account. I have currently zero boosters. :-(

Johnny_Ryall

Hello.

Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.

Kind regards,

Johnny

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Johnny_Ryall

Hello.

Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.

Kind regards,

Johnny

Cristiana1980

It doesn't work. The booster remained on the wrong account. I have currently zero boosters. :-(

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Recent Announcements

Booster wheel not working - Edited by CM: Working on a Fix!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
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