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Connection to Facebook
IulianaDinescu
Posts: 3
Level 1
in Support
Hi guys!
I cant connect to Facebook anymore and all my progress is lost. I deleted and reinstalled the app, I deleted and reinstalled Facebook also and when I try to connect it says, theres an error, return in a little bit.
What can I do?
Thanks!
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Answers
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Hi and welcome to the King Community
Please check this page , may help
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Hi Iuliana and welcome to the King Community! 😊
Try to access your Facebook account through the browser and not from the App. At this point, open the game and see if you can connect it with Facebook and then try to log back in via the App.
Also turn off your device for a few seconds and make sure you clear the browser cache.
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Tried this, not working 😟
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I can connect ro it from my laptop in browser. It doesnt work on the phone, no matter what I do. Although I dont have facebook installed on my phone right now it says it cant connect to it. The same message.
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I intended to use the browser on the phone.
For example, if you use an iPhone, log in via safari.
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Sorry, your messages were a little unclear to me. So you have downloaded the app from the App Store on your phone? You've reinstalled it also? This should resolve the issues you are describing.
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I can't connect to my Facebook account now either. I've tried all I've read and it still won't work. I just get an error message, this hasn't happen before. How do I fix it? 😱 I was almost at level 5000 so not so excited to do it all over again 😂 I have a Huawei phone if it matters!
Thanks tho for all the tips!
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Hi asmuj and welcome to our Community! 🤗
Is the error message you receive like this?
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Hey Tess, thanks for answering!
No, it says that the app isn't configured, that it's still under development and I should switch to a registerd test user (?) and contact admin. Haha, I'm so confused 😅🤷 so I've tried all different things like removing Facebook and CCF, login only through browser, and so on and so on. I've tried to login to other Facebook accounts that's connected to CCF but the same message appears. 😔
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