Can't play Candy Crush or Candy Crush Soda

Simone_Samuels · December 2016

For weeks I've been unable to play Candy Crush or Candy Crush Soda. I tap on the app and it opens, gives me my daily prize, shows me my levels but when I tap on my level, then tap on "play", the app closes and brings me back to the home screen.

I have restarted my iPod, checked for current updates, checked for iOS updates, deleted the app and reloaded. I'm getting the same result.

Please help me to play my games again! I am using an iPod Touch.

Simone_Samuels · December 2016

Guess that's the end of playing Candy Crush or any other King games. Disappointing, but onwards and forwards.

KingsPinn · December 2016

The iPod touch is no longer supported. This means that there is no guarantee that the game will run/perform as normal. You can read about it here:

https://care.king.com/en/bubble-witch-2-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices

Simone_Samuels · December 2016

Guess that's the end of playing Candy Crush or any other King games. Disappointing, but onwards and forwards.

Marvil_Joy · December 2016

I have the same question, but it on Windows phone

Myra_R · December 2016

I have the same problem except I have a iPad mini.

Marsha_Fitch · December 2016

I have same problem but on Kindle

Can't play Candy Crush or Candy Crush Soda

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